- Predictable pricing, no surprises
- One set rate covers parts and labor
- Ideal for budget control when unexpected issues arise
- 7–10 business day turnaround (plus shipping)
*Includes cleaning, adjustments, part replacement, and full diagnostics
- Pay only for what you need
- $75/hour labor plus material costs
- Detailed repair estimate provided within 24 hours
- Work completed by factory-trained technicians
- 7–10 business day turnaround once approved
*Perfect for repairs involving costly parts (screens, motherboards, print-heads)
- Stay up and running with minimal downtime
- Next-day shipment of a replacement unit
- Return your faulty unit with prepaid packaging
- Repaired unit is returned to your spare pool
*If the defective unit isn’t returned within 10 days, a pre-agreed charge applies
- One payment, full coverage
- A single annual fee covers all contracted equipment
failures
- Flexible payment schedules (quarterly or yearly)
- 5–7 business day turnaround (plus shipping)
*Includes complete repair, refurbishment, and diagnostics
- Tailored solutions for unique needs
- Avoid paying for coverage you don’t need
- We build the plan around your operation
Every Repair Includes:
- Pre-test and full diagnostics
- Cosmetic inspection and cleaning
- Replacement of worn or defective parts
- Alignment and adjustments to factory specs
- Final performance testing and quality check
- Secure packaging and UPS Ground return shipping
Shipping:
- Customers are responsible for shipping equipment to our facility
- Return shipping via UPS Ground is included in pricing
- Expedited shipping available upon request (charges apply)
- We can also ship on your account if preferred
Repair Tracking System:
- We use a detailed repair management system that logs:
- Serial numbers and product details
- Repair turnaround times
- Failure analysis and service history
- In-transit and shipping updates with tracking numbers
- Custom reports are available to give you full visibility into your repair activity
Exceptions:
In rare cases, equipment may fall outside standard coverage (e.g., damage due to misuse, natural disasters, or unauthorized modifications).
If that happens, we will:
- Notify you immediately
- Provide fair, adjusted pricing for repairs if possible
- Offer replacement options at competitive rates if the unit cannot be repaired
Our Repair Plans
1. FLAT RATE REPAIR
5.customized programs
3. advanced replacement
Download now - Predictable pricing, no surprises.
- One set rate covers parts and labor
- Ideal for budget control when unexpected issues arise
- 7–10 business day turnaround (plus shipping)
*Includes cleaning, adjustments, part replacement, and full diagnostics
- Pay only for what you need.
- $75/hour labor plus material costs
- Detailed repair estimate provided within 24 hours
- Work completed by factory-trained technicians
- 7–10 business day turnaround once approved
*Perfect for repairs involving costly parts (screens, motherboards, print-heads)
- Stay up and running with minimal downtime.
- Next-day shipment of a replacement unit
- Return your faulty unit with prepaid packaging
- Repaired unit is returned to your spare pool
*If the defective unit isn’t returned within 10 days, a pre-agreed charge applies
- One payment. Full coverage.
- A single annual fee covers all contracted equipment failures
- Flexible payment schedules (quarterly or yearly)
- 5–7 business day turnaround (plus shipping)
*Includes complete repair, refurbishment, and diagnostics
- Tailored solutions for unique needs.
- Avoid paying for coverage you don’t need
- We build the plan around your operation
Every Repair Includes:
- Pre-test and full diagnostics
- Cosmetic inspection and cleaning
- Replacement of worn or defective parts
- Alignment and adjustments to factory specs
- Final performance testing and quality check
- Secure packaging and UPS Ground return shipping
Shipping:
- Customers are responsible for shipping equipment to our facility
- Return shipping via UPS Ground is included in pricing
- Expedited shipping available upon request (charges apply)
- We can also ship on your account if preferred
Repair Tracking System:
- We use a detailed repair management system that logs:
- Serial numbers and product details
- Repair turnaround times
- Failure analysis and service history
- In-transit and shipping updates with tracking numbers
- Custom reports are available to give you full visibility into your repair activity
Exceptions:
In rare cases, equipment may fall outside standard coverage (e.g., damage due to misuse, natural disasters, or unauthorized modifications). If that happens, we will:
- Notify you immediately
- Provide fair, adjusted pricing for repairs if possible
- Offer replacement options at competitive rates if the unit cannot
be repaired
Our Repair Plans
In need of a repair now?
Click below to download our RMA form:
3. advanced replacement
4. annual repair contracts
2. time & materials
Our Repair Plans
In need of a repair now? Click below to download our RMA form:
1. FLAT RATE REPAIR
5.customized programs
